Privacy Policy

Effective Date: 3rd May 2025

ABN86 674 209 397

Contact: team@villageswap.com

1. Introduction

Village Swap is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with Australian privacy laws.

2. What Information We Collect

We may collect the following types of information:

- Name and email address

- Location/suburb (to help connect you with nearby users)

- Usage data such as page visits, group interactions, and downloads

- Any content or messages you choose to share on the platform

3. How We Use Your Information

Your information helps us:

- Provide access to Village Swap groups and content

- Connect you with relevant groups and users in your area

- Improve our platform and services

- Send updates, newsletters, or content we think you’ll love (you can opt out anytime)

4. How We Store and Protect Your Data

Your data is stored securely using encrypted platforms and third-party services with robust privacy safeguards. We take reasonable steps to prevent misuse, interference, loss, unauthorised access, or disclosure of your personal information.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share data with trusted service providers who assist in operating our website or supporting our services. These providers are bound by confidentiality agreements and must comply with privacy standards.

6. Your Rights and Choices

You have the right to:

- Access and review the personal information we hold about you

- Request correction or deletion of your information

- Withdraw your consent at any time

To make a request, contact us at team@villageswap.com

7. Cookies and Analytics

Village Swap uses cookies and analytics tools to help us understand user behaviour, improve site performance, and offer a better experience.

You can choose to disable cookies via your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you through the platform or via email.

9. Contact Us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us at: team@villageswap.com